Through the CRCOG Expertise Exchange Program, municipalities may request short-term technical assistance on issues or problems facing their town or city. CRCOG provides technical assistance on several levels:

• CRCOG may sponsor a workshop session at a Municipal Services Committee meeting or hold special technical assistance workshops.
• CRCOG may coordinate direct communication with another municipality that can provide the required information or assistance.
• CRCOG may conduct independent research to respond to the issue or problem or organize a “problem solving team” to do an on-site analysis and issue a findings report to the community requesting assistance.

Types of Expertise Exchange projects include

• Options for Dial-A-Ride services
• Clarifying local responsibilities under the Help America Vote Act and the Uniformed Services Employment and Reemployment Rights Act
• Crafting energy conservation policies
• Identifying health insurance cost containment strategies
• “How-to’s” of running successful orientations for newly-elected officials
• Evaluating regional approaches to GIS and VOIP (Voice Over Internet Protocol) technologies

For more information on the CRCOG Expertise Exchange Program, contact Jennifer March-Wackers, Municipal Services Manager at (860) 522-2217 ext. 239, or email her at jwackers@crcog.org.